Advanced Certificate in Management

This course covers the core skills needed in any management role, including financial management, personnel management, workplace health and safety and project management, finished with an Industry Project. You then choose three electives from a wide range of subjects, including leadership, sales management, marketing foundations and stress management, so the course can be shaped around your own workplace. Suitable for anyone working in, or aiming for, a management role in any type of enterprise, public, private or non profit.

Develop Your Management Skills for any type of enterprise -public or private; business or non profit Good management practice should serve one purpose, wherever it is applied, and that is to “ensure efficient use of resources resulting in appropriate outcomes”. Sustainability has become a crucial and accountable part of management in the 21st century and work practices, procedures and outcomes need to be sustainable without wasting resources. Compulsory Modules These modules provide foundation knowledge for the Advanced Certificate in Management. Industry Project BIP000 Financial (Money) Management BBS104 Management VBS105 Personnel Management VBS107 Workplace Health & Safety VBS103 Project Management BBS201 Elective Modules In addition to the core modules, students study any 3 of the following modules. Bookkeeping Foundations (Bookkeeping I) BBS103 Business Studies BBS101 Industrial Psychology BPS103 Instructional Skills BGN101 Introduction to Psychology BPS101 Leadership BBS110 Legal Terminology BWR108 Marketing Foundations VBS109 Research Project I BGN102 Sales Management BBS102 Sales Skills VBS108 Stress Management VPS100 Supervision VBS104 Advertising and Promotions BBS202 Computer Servicing I VIT203 Computer Servicing II VIT204 Conservation and Environmental Management BEN201 Developmental Psychology BPS210 Relationships & Communication Counselling BPS208 Research Project II BGN201 Business Coaching BBS304 Business Planning BBS302 Marketing Systems BBS303 Professional Practice For Consultants BBS301 Course Duration: 900 hours of self-paced study Learn to Manage Any Business - even industries you don't know A manager does not necessarily need to be an expert in everything a business does, but they should have sufficient knowledge to either be able to help or know where to refer a staff member to. If they do not know, they should also be willing to help the staff member and find out. There is nothing wrong with saying – “Good question, I don’t know the answer to that, but give me a few minutes and I’ll see what I can find out.” This is far better and shows you are more interested in helping than saying – “Good question, I’m sorry, I can’t help, I don’t know the answer”. Staff expect managers to be able to help them with their problems. At the most basic level, most staff will be aware that managers are paid more because they know more, so will expect them to be able to help with problems they cannot solve on their own. A bad manager will not necessarily bother to help their staff or learn the business. A good manager will always try to help and find out solutions. If they do not help – Staff will stop asking them for help. Staff will start to think of them as a waste of time. They will complain about them. They will go to other staff or managers instead for help. These other staff and managers will become disgruntled that the manager is not helping the staff. Morale in the firm could be affected. There is also the issue of who is responsible. If a staff member goes to a manager for help and does not get it. Then they try to solve a problem on their own and make a mistake, who is responsible? The staff member for trying or the manager for not helping them? So a good manager should always show an interest in what their staff are doing, learn more about their jobs and know who to ask for help. With well-targeted professional development and succession planning many of these problems could be overcome in time by ensuring the middle level manager does fully understand the various roles and activities in the company and that they have the skills and knowledge then to preform much more effectively. This in turn would boost staff morale and productivity overall. Disorganisation in Management Roles Bad management can also come from being disorganised. Disorganisation tends to be contagious. If the boss is disorganised; pretty soon, the subordinates become increasingly disorganised too. Disorganised people lack focus. They do not see things that need doing; but they may well see a lot of other things that do not need doing. They can very easily become busy doing what they do not need to do; so much so that they don’t have time left to do the things that really need to be done. A disorganised manager can cause confusion in a business. Learn to Manage Time Better When organising a day’s work, it is important to prioritise and plan and STICK to the plan. It works well to set up a time table for various activities and stick to it, especially when it comes to returning phone calls, even taking phone calls and also sending returning emails. When others know your regular patterns on these matters they are likely to fit in with your time schedule in responding or expecting responses. An example is how people respond to emails.