Certificate in Hospitality
VTR013
Learn the core skills of hospitality, covering bar service, food and beverage management and food preparation.
Course Fee€2,059.00
Certificate600 hours6 lessons
6 LessonsAbout this course
Core studies cover bar and drinks service, food and beverage management, and food preparation, giving the practical foundation for working in hospitality. Electives let you branch into areas such as hotel management, event management or nutrition. Suitable for those starting out in the hospitality industry or running a small hospitality business.
In Detail
Learn about the Accommodation, Food Service and Hospitality
Everyone who leaves home is a potential customer for the hospitality industry, whether for an hour a day, or longer. That fact makes almost everyone, everywhere, a hospitality industry client (and that's a lot of potential customers).
If you want to be successful in hospitality, you need to understand the services that can be provided; how to provide them, and how to attract and sell a potential client, so they choose your offerings above others.
Course Content and Structure
To obtain this certificate, you need to complete a total of six modules, spread over 600 hours of study. Three of the modules are compulsory core studies; and the other three are chosen from a range of electives
Core Modules are:
Food & Beverage Management BTR102
Event Management BRE209
Hotel Management BTR202
Elective Modules can be chosen from any of the following:
Food Preparation
Bed and Breakfast Management BTR203
Bar Service VTR204
Wedding Planning BTR104
Starting A Small Business VBS101
Human Nutrition 1 BRE102
Human Nutrition II BRE202,
Bush Tucker Plants BHT328
Industry Project BIP000
Core Module Outlines
Food and Beverage Management BTR102
This module has nine lessons as follows:
Human Nutrition
Cooking
Kitchen & Food Management
Planning A Menu
Alcoholic Beverages
Tea, Coffee and Non-Alcoholic Beverages
Scope and Nature Of Catering Services
Personnel Management
Management Of Catering Services
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Event Management BRE209
This has 9 lessons as outlined below:
Scope and Nature of Event Management
Developing the Concept
Physical an Human Resources
Project Logistics
Marketing an Event
Financial Management
Risk Management
Staging the Event
After the Event
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Hotel Management BTR202
This module has nine lessons as follows:
Introduction: Scope and Nature of Hotel Management
Organisation of the Hotel Workplace
Staff Management in Hotels
Control Systems
Front Desk Management (Reception)
Servicing Rooms and General Cleaning
Building and Facility Maintenance
Activities Management
Food Service
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Elective Modules -
Food Preparation BRE212
Introduction
Fruit and vegetables
Cereals & Starches; Bread, cereals and potatoes
Meat Fish and Alternatives
Milk and dairy
Fats and Sugars
Flavouring Food
Menu planning on a Small Scale
Menu Planning on a Large Scale
Bed and Breakfast Management BTR203
This subject has seven lessons:
Introduction to Management & Marketing
Facilities and Decor
Customer Service
Equipment
Supplying Meals
Food Purchasing
Records and Financial Management
Bar Service VTR204
Introduction
Alcoholic Products
Non-Alcoholic Beverages
Service Procedures
Mixing Drinks
Wine
Bar Service and Problem Based Learning Project – In this lesson, students are required to carry out a project to develop a new and innovative bar service.
Wedding Planning BTR104
There are 9 lessons in this course:
Introduction: the nature, scope
Planning
Managing People
Managing Locations
Managing the Program
Other Issues
Managing the Client
Managing the Wedding Day
Operating a Wedding Business
Starting A Small Business VBS101
The course covers all the basics to plan a business and start its first steps. It contains and explain what are the elements associated with profitability and business success.
Introduction to Small Business
The Business World
Your alternatives - different types of ventures
Marketing
Planning
Basic Bookkeeping
Sales Methods
Budgeting
Developing a 12 month business plan
Implementing a business plan
Reviewing progress in a new business
Improving profitability
Human Nutrition 1 BRE102
The nine lessons are as follows:
Introduction to Nutrition
The Digestive System
Absorption & Enzymes
Energy Value and Foods
Carbohydrates and Fats
Proteins
Vitamins and Minerals
Water
Nutrient Disorders
Human Nutrition II BRE202,
There are eight lessons in this course, each requiring about 12 hours work by the student. Emphasis is placed on understanding the body, the food we eat & it's affects, our mental, emotional health (state of mind), and physical health.
The content of each of the eight lessons is as outlined below:-
Cooking And Its Affect On Nutrition
Food Processing And Its Affect On Nutrition
Recommended Daily Intake Of Nutrients
Vitamins
Minerals
Planning A Balanced Diet
Assessing Nutritional Status And Needs
Timing Of Meals, And Needs For Special Groups
Bush Tucker Plants BHT328
There are 8 lessons in this course:
Introduction
Growing
Gathering
Nuts and Seeds
Vegetables
Fruits
Flavourings, Teas, Essences
Using Bush Tucker Plants
Industry Project BIP000 -This can be either work experience or some other form of learning which involves intimate contact with the industry.
Find out More On Industry Projects
LEARN ABOUT THE FOOD SERVICE INDUSTRY
If you want to work in the food industry, you need to understand the scope of foods you might be dealing with. Along with meats, fish, vegetables, baked goods and other solid foods, there can also be a very wide range of beverages which you may need to become familiar with.
When we talk about beverages we are referring to any drink except for water...orange juice, tea, milk, and so forth. But for our purposes we are only interested in drinks which are made from plant parts, or extracts from plant parts. This still leaves us with a vast range of drinks. So, for the purpose of this presentation, I'll place plant-derived beverages into specific groups.
One of the most useful, and widely accepted, ways of classifying beverages is to firstly split them into alcoholic and non-alcoholic drinks.
Alcoholic Beverages
Alcoholic beverages are either derived from fruits or sap, or they are derived from grains - predominantly cereal grains such as wheat, rye and rice. In either case, the plant parts may be distilled to produce the beverage, which is how those drinks we refer to as spirits (and the Americans call liquor) are made, or they are fermented and not distilled as is the case with wine and beer.
Non-Alcoholic Beverages
Non-alcoholic beverages include tea, coffee, and cacao, as well as a range of fruit drinks, juices and fizzy drinks. These can be divided into carbonated and non-carbonated drinks.
What about Your Future?
This course will help you develop not only knowledge and skills; but a real awareness of the hospitality industry and the many opportunities it can offer you. Sometimes a student will already be working when they commence this course; or may enter employment while they are studying. For others; you may study; complete the course, and then consider making a move to working in the hospitality industry.
There are many options as your career develops. Some of you may start your own business, perhaps as a caterer, running a guesthouse or a cafe; and others may choose to find work for someone else.
What's involved in Catering? (an example)
Catering is a very competitive industry, and it can be a challenge to balance customer needs, budgets, and still maintain competitive offers.
Caterers can at times work long and unsociable hours, sometimes catering for more than one event in a day. Caterers will often be required to work evenings, public holidays, and weekends.
Catering can be physically demanding, standing for long periods of time, setting up equipment, loading and unloading equipment, carrying heavy food platters, and working long hours.
There can be a significant amount of pressure to ensure the food is prepared in a timely manner and presented well. Mishaps can produce high levels of stress, for example burning the food, a late delivery of produce, dropping a plate of food, etc.
How to become a Caterer
There are many different ways to become a caterer. Many people will start as wait staff then work their way up. Others may come from an event management background. Others will train as chefs then move into catering.
There is no one route to becoming a successful caterer, and ultimately it will come down to developing a certain set of skills, which will probably come through work experience, personal experience, and training of some sort (cooking, business, hospitality, event management etc).
Some of the skills you will need include:
Leadership skills – depending on your role, most caterers are responsible for running a smooth event. You will need to be confident, and able to use your initiative to solve problems, and have good communication skills to ensure your team gets the job done in a manner that keeps the client happy.
Time Management – it is crucial that everything is ready for the event you are catering for. It can’t be 10 minutes late, let alone a day late.
Culinary and creative ability – You will need to be able to develop innovative and appealing menus that please the client, as well as having the ability to produce the food.
Customer service – this is an important part of a catering role. You will need to be able to give great customer service to your client in the preparation of the event, and excellent customer service to their guests during the event. Having good interpersonal skills will also help you to network and gain new clients.
Business skills – you will need to have good business skills to effectively manage your business. These skills range form administrative tasks to marketing skills, to financial management skills.
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