Cleaning Skills

This course covers the practical skills needed for professional cleaning, including floor care, furniture and furnishings, washroom cleaning and kitchen hygiene. You will also learn about commercial cleaning standards and what it takes to run a cleaning business. Suitable for those working in cleaning services or planning to start their own cleaning business.

Learn how to clean rooms, buildings, furnishings, floors, paving, toilets, kitchens and more. A serious training course for both domestic and commercial cleaners. Why Study? Studying cleaning sets you apart, making you more attractive to an employer, or client. Anyone who has employed cleaners will tell you that there are good ones and bad. Often a cleaner might be employed because they are in the right place at the right time, and they "seem nice"; but to keep and thrive in a cleaning job, you need to perform, and to do that you do need to know what you are doing. Cleaners are also often employed because they are "recommended". Those who are new to the cleaning industry may start a cleaning business with a little well thought marketing; getting a few clients. If you follow that path, your business needs to impress those first clients and then recommend you to others. Whatever way you find work in the cleaning industry one thing is clear - you will prosper if you understand more about how to clean different things, different ways, and as a result, do a better job. COURSE CONTENTS Lesson 1. Nature and Scope of Cleaning Introduction Standard Types of Cleaning Bond Cleans Outdoor Work Cleaning Roles – general cleaners, specialist cleaners, Chemicals/Products Natural versus Synthetic Products General Procedures (over 25 product types reviewed) Equipment and Tools Inventory and Resourcing Reporting Concerns Disposal of Waste Compliance with legislation Sustainability and Maintaining Reputation Pest Control -spiders, rodents, insects Lesson 2. Cleaning Stains & Specialist Cleaning Techniques Introduction Categories of Stains Protein Stains Carbohydrate Stains Lipid Stains Pigment Stains Resin Stains Cleaning Artwork – restoration Cleaning Products You can Make Easily Lesson 3. Floor Care Introduction Carpet Cleaning Deep Cleaning Carpet Shampooing Carpet – manually, with a machine Steam Cleaning Carpet Removing Pigment Stains from Carpet Rugs Sisal, Jute, Seagrass Wool Cleaning Newer Timber Floors Cleaning Reclaimed Timber Waxing and Polishing Timber Unvarnished Timber Varnished Timber Tiles Porcelain Tiles Stone Tiles Concrete/Cement Floors Bamboo Flooring Linoleum Outdoor Ground Surface Cleaning Tiles Paving Timber Concrete Artificial Grass Lesson 4. Furniture & Furnishings Furniture versus Furnishings Cleaning Furniture Upholstered Furniture – general clean, deep clean Wood Fixings Waxing Furniture Polishing Conducting Inspections Cleaning Leather Linen Cleaning Assessing Quality of Linen Care of Linen Fibre Structure and Appearance -tensile strength, Elongation, Elasticity, Specific Gravity Effect of Moisture Chemical Properties of Fibres Insect Resistance Resistance to Microorganisms Electrical Properties Effect of Sunlight Thermal Properties Fire Resistance Classification of Fibres Natural Fibres -Cotton, Linen, Wool Man made Fibres – Viscose Rayon, Acetate, Nylon, Polyester, Acrylic, Polypropylene, Fibreglass Blended Fibres Lesson 5. Washroom Cleaning Importance of Hygiene Routing Cleaning Maintenance Wash Basins and Taps Soap Dispensers Mirrors Paper Towel Dispensers Hand Dryers Vending Machines Sanitary Item Dispensers Sharps Disposal Containers Toilet Paper Holders Toilets Urinals Light Fixtures Floor Cleaning Rubbish Removal and Disposal Vandalism Replacing Dispensers Workplace Health and Safety Avoiding Falling Caustic and Corrosive Cleaners Lesson 6. Kitchen Hygiene and Cleaning Introduction Storage Cupboards Sink and Drainage Area Removing drain blockages Cleaning Sinks Oven Cleaning Oven Door Cooktop -gas, ceramic, metal, etc Refrigerator Freezer De-icing Freezer Drains Defrosting a Freezer Dishwasher Waste Disposal Waste Disposal and Work Flow Organic Waste Disposal Lesson 7. Commercial Cleaning Introduction Divisions of Commercial Cleaning Janitorial Work -finding work, cleaning skills, building maintenance, administration, general Commercial Cleaner Work – finding work, skills/scope of work Specialist Cleaning Jobs High Rise Window Cleaner Professional Laundry Worker Future outlook for Cleaning Industry Lesson 8. Cleaning Businesses Introduction Cleaners versus Housekeepers Essential Cleaning Skills Advanced Cleaning Skills Administrative Skills General Skills Becoming a Residential Cleaner Joining a Franchise Setting up your Own Business Getting a first Client Introductory Offers/ Loss Leaders Advertising -local print, digital, etc Complaints Who is this Course For? Anyone starting or running a commercial cleaning business Anyone seeking to work as a domestic housekeeper or cleaner Manufacturers/retailers/suppliers of cleaning equipment and products Staff training - eg. hotel managers or others may use this course to train their cleaning staff Building managers - to understand, monitor and better manage the services of your cleaning staff Home owners -to better understand how to clean what in their homes Anyone else who cleans or manages cleaning products or services